Refund Policy
Updated & Effective Date: August 6, 2026
Stray Ahead Digital is a division of Tech Audits LLC. This policy explains how we handle refunds. It works alongside our Terms of Service, which it is part of.
All Sales Are Final
Our services are delivered as professional labor — strategy, analysis, content, campaign management, and the time of our team. Because that work cannot be returned once performed, all sales are final and fees paid are non-refundable, except as described below.
Your Agreement Controls
If you have a signed proposal, statement of work, order form, or service agreement with us (an “Engagement Document”), the refund, cancellation, and termination terms in that document govern your engagement and control over this policy wherever the two differ. Please refer to your agreement first.
We Handle Concerns Case by Case
We want every client to be satisfied with our work, and we would rather fix a problem than argue about an invoice.
If something we delivered missed the mark, tell us. We review every concern individually and, depending on the circumstances, may offer to revise or redo the work, provide additional services, extend your engagement, or issue a partial or full refund or credit.
Any such accommodation is offered at our sole discretion as a good-faith resolution. It applies only to the specific situation, does not create an obligation or entitlement to the same treatment in any other case, and is not a precedent, an admission, or a waiver of any of our rights.
Advertising Spend and Third-Party Costs
Money you spend on advertising platforms — Google, Meta, Microsoft, LinkedIn, and others — is paid to those platforms, not to us, and we cannot refund it. The same applies to other pass-through costs you authorize, such as software subscriptions, stock media, and vendor fees. Refunds of those amounts are governed entirely by the relevant platform or vendor and are subject to their sole discretion.
Before You File a Payment Dispute
If you have a billing concern, please contact us first — most issues are resolved quickly and directly. If a chargeback or payment dispute is filed, we will respond with documentation of the services performed, and we may pause work on your account until the matter is resolved.
Questions
Stray Ahead Digital, a division of Tech Audits LLC
7111 Dixie Hwy. #206 Clarkston, MI 48346
We may update this policy from time to time. Changes take effect when posted and apply to purchases made after that date.
