Terms of Service
Updated & Effective Date: August 6, 2026
These Terms of Service (the “Terms”) govern your access to and use of strayahead.com (the “Site”) and, where applicable, the marketing services we provide.
Stray Ahead Digital (“Stray Ahead Digital,” “Stray Ahead,” “we,” “us,” or “our”) is a division of Tech Audits LLC, a Michigan limited liability company.
7111 Dixie Hwy. #206 Clarkston, MI 48346
Please read these Terms carefully. They include a limitation of our liability (Section 15), a disclaimer of warranties (Section 14), an explicit statement that we do not guarantee results (Section 12), and a dispute resolution process that requires informal resolution before either of us files suit (Section 18).
By accessing the Site, submitting a form, or engaging us for services, you agree to these Terms. If you do not agree, do not use the Site.
1. Who These Terms Apply To
These Terms apply to two groups of people, and some sections apply only to one:
- Site visitors. Anyone who browses the Site, reads our content, uses our tools, or submits an inquiry or consultation request. Sections 1–6 and 12–21 apply to you.
- Clients. Anyone who engages us to perform services. All sections apply to you.
2. Relationship to Proposals and Service Agreements
If we provide services to you, those services are described in a separate proposal, statement of work, order form, or service agreement (each, an “Engagement Document”) that we and you sign or that you accept in writing, including by email.
These Terms form the baseline framework for every engagement. If an Engagement Document conflicts with these Terms, the Engagement Document controls with respect to that conflict, for that engagement only. Where an Engagement Document is silent, these Terms apply.
If we begin work for you without a signed Engagement Document — for example, on the basis of an emailed approval — these Terms govern that work in full.
3. Changes to These Terms
We may update these Terms from time to time. We will revise the “Last Updated” date above and, for material changes, provide reasonable notice such as a Site notice or email. Changes apply prospectively. Your continued use of the Site or continued acceptance of services after an update constitutes acceptance of the revised Terms. Changes do not alter the terms of a signed Engagement Document already in effect.
4. Eligibility and Acceptable Use of the Site
You must be at least 18 years old and able to form a binding contract. The Site is intended for business use.
You agree not to:
- Use the Site for any unlawful purpose or in violation of any applicable law or regulation;
- Scrape, crawl, harvest, or use automated means to extract data from the Site except by well-behaved search engine crawlers obeying our robots directives;
- Attempt to gain unauthorized access to the Site, its servers, or any related systems, or probe or test their vulnerability;
- Introduce malware, viruses, or any code designed to disrupt, damage, or gain unauthorized access;
- Interfere with or place undue load on the Site’s infrastructure;
- Reverse engineer, decompile, or attempt to derive the source code of any part of the Site or our tools;
- Use the Site or its content to build, train, or improve a competing product, service, or machine learning model;
- Impersonate any person or misrepresent your affiliation with any person or entity;
- Submit false, misleading, or fraudulent information through any form on the Site.
We may refuse service, suspend or terminate access, and remove content at our discretion, particularly for conduct that violates these Terms.
5. Our Intellectual Property
The Site and its contents — including text, graphics, logos, images, audits, tools, calculators, articles, case studies, page layouts, code, and the selection and arrangement of all of it — are owned by or licensed to Tech Audits LLC and are protected by United States and international copyright, trademark, and other intellectual property laws.
“Stray Ahead Digital,” “Stray Ahead,” “Tech Audits,” and our logos and taglines are trademarks and service marks of Tech Audits LLC, whether or not registered. You may not use them, or any confusingly similar mark, without our prior written permission, except for nominative fair use — such as accurately referring to us by name in commentary, news, or comparison — that does not suggest we sponsor or endorse you.
We grant you a limited, revocable, non-exclusive, non-transferable license to access and view the Site for your own internal business or personal use. You may share links to our content and quote brief excerpts with attribution. You may not reproduce, duplicate, copy, sell, resell, republish, distribute, or commercially exploit any portion of the Site without our prior written permission. All rights not expressly granted are reserved.
6. Your Submissions and Feedback
When you submit information to us through a form, email, chat, or during a consultation, you represent that the information is accurate and that you have the right to provide it.
Feedback. If you send us ideas, suggestions, or feedback about our services or the Site, you grant us a perpetual, irrevocable, worldwide, royalty-free license to use it for any purpose without obligation or compensation to you. Please don’t send us anything you consider confidential unless we have a written confidentiality agreement or the information is provided under Section 11.
Public contributions. If you post a comment, review, or testimonial, you grant us a non-exclusive, royalty-free, worldwide license to use, reproduce, display, and distribute it in connection with our business. You are responsible for what you post. We may remove any submission at our discretion.
Your information is otherwise handled as described in our Privacy Policy, which is incorporated into these Terms by reference.
7. Services
We provide digital marketing, website development, and other advertising services, which may include organic search optimization, generative search optimization, paid media management, and reputation management, among other activities. The specific services, deliverables, timelines, and fees for your engagement are set out in your Engagement Document.
We perform services in a professional and workmanlike manner consistent with industry standards. We determine the methods, tools, and personnel used to deliver services, and we may use subcontractors, remaining responsible for their work.
We are an independent contractor. Nothing in these Terms creates a partnership, joint venture, employment, or agency relationship, and neither party may bind the other.
8. Client Responsibilities
Our work depends on your cooperation. You agree to:
- Provide timely, accurate information and materials we reasonably request;
- Provide and maintain the access we need — to your website, hosting, CMS, analytics, advertising accounts, search console, business listings, and review platforms — and promptly restore access if it lapses;
- Designate a person authorized to give approvals and make decisions;
- Respond to requests for approval, review, or feedback within a reasonable time;
- Ensure that content, images, claims, and materials you provide are accurate, lawful, and do not infringe any third party’s rights;
- Maintain your own backups of your website and data.
If your delay, inaction, or failure to provide access prevents us from performing, our timelines extend accordingly, we are not responsible for the resulting impact on performance, and fees remain payable.
9. Fees and Payment
Fees, billing frequency, and payment terms are set out in your Engagement Document. Unless it states otherwise:
- Invoices are due upon receipt;
- Fees are exclusive of applicable taxes, which are your responsibility;
- Third-party costs you authorize — advertising spend, software subscriptions, stock media, and similar pass-through costs — are your responsibility and are billed in addition to our fees;
- We may suspend work and pause deliverables on any account with an invoice more than 15 days past due;
- Fees already paid are non-refundable except as expressly stated in your Engagement Document.
Advertising budgets paid to platforms such as Google or Meta are paid to those platforms, not to us, and are governed by their terms.
10. Ownership of Deliverables
What you own. Upon our receipt of payment in full for the applicable services, you own the final deliverables we create specifically for you under your Engagement Document — including written content, ad copy and creative, landing page copy, and reports prepared for you. We assign to you our copyright and other rights in those final deliverables, subject to the rest of this section. Each party will sign any further documents the other reasonably requests to confirm or record that assignment, and until it is recorded we grant you an exclusive, perpetual, worldwide, royalty-free license to use those deliverables for any lawful purpose.
What we own. We retain all rights in our pre-existing and independently developed materials — our methods, processes, frameworks, audit methodologies, templates, checklists, prompts, scripts, internal tools, software, know-how, and any general skills or knowledge we develop. To the extent any of that is embedded in a deliverable, we grant you a perpetual, non-exclusive, royalty-free license to use it as part of that deliverable for your own business purposes. You may not extract, resell, sublicense, or distribute those underlying materials on a standalone basis.
Third-party materials. Deliverables may incorporate third-party materials such as stock imagery, fonts, or software, which remain subject to their own licenses. We will identify material third-party licenses on request.
Before payment. Until we are paid in full, we retain ownership of all deliverables, and any license to use them is revocable.
Portfolio and marketing rights.
Identification. We may identify you as a client of Stray Ahead Digital and use your business name and logo in our portfolio, case studies, proposals, website, sales materials, and marketing, both during the engagement and after it ends. Your name and logo will be used only to accurately identify you as a client of ours, and not to suggest that you endorse, sponsor, or recommend us beyond that fact.
Descriptions of work and performance results. We may describe the services we performed for you and report performance results, whether anonymized or attributed to you. If you would like a specific work description or performance metric removed, email sales@strayahead.com and we will remove it from our forward-looking materials within a reasonable period.
Testimonials and quotes. Any testimonial, quote, review, or statement you provide to us may be used in our marketing. If you ask us to remove one, we will consider the request in good faith.
Limits on removal. In each case above, we are not required to recall, alter, or destroy materials already printed, distributed, published or republished by third parties, or cached or archived beyond our control, and we may retain internal historical records of the work performed.
11. Confidentiality
Each party may receive information from the other that is marked confidential or that a reasonable person would understand to be confidential given its nature and the circumstances — including business plans, employee names, pricing, strategies, customer data, and technical information.
The receiving party will use that information only to perform under these Terms and will not disclose it to third parties except to its employees, contractors, and advisors who need it and are bound by comparable obligations.
These obligations do not apply to information that is or becomes public through no fault of the receiving party, was already known to it without a duty of confidence, is independently developed without use of the disclosing party’s information, or is rightfully received from a third party. A party may disclose confidential information if legally compelled, after giving reasonable prior notice where permitted.
Exception for portfolio and marketing use. The portfolio and marketing rights granted in Section 10 are an agreed exception to this Section 11. Information we are permitted to use under Section 10 — your identity as a client, your name and logo, descriptions of the work we performed, and performance results — is not treated as your confidential information for that purpose, and our use of it under Section 10 is not a breach of this Section 11.
These obligations continue for three years after the engagement ends, and indefinitely for trade secrets.
12. No Guarantee of Results
Search engine optimization, generative search optimization, paid media, and reputation management are inherently uncertain. We do not guarantee, and expressly disclaim any promise of:
- Any particular search engine ranking, ranking improvement, or position;
- Inclusion, citation, mention, or favorable representation in AI-generated answers, AI Overviews, chat assistants, large language models (LLMs), or any generative search experience;
- Any specific volume of traffic, impressions, clicks, leads, calls, conversions, sales, or revenue;
- Any specific cost per click, cost per lead, cost per acquisition, return on ad spend, or other performance metric;
- Any specific review volume, star rating, sentiment, or removal of any particular review;
- Indexing, crawling, or continued display of any page or asset by any search engine or platform.
Results depend on many factors outside our control, including search and AI ranking algorithms and their frequent undisclosed changes, competitor activity, market conditions, seasonality, your pricing and offering, your website’s technical condition and hosting, your budget, your responsiveness, your industry’s competitiveness, and the policies and discretion of third-party platforms.
Any forecast, projection, benchmark, case study, or past result we share is illustrative only. Past performance for us or for any other client does not guarantee or predict your results. Estimates of timeline are good-faith estimates, not commitments.
Our obligation is to perform the services described in your Engagement Document with professional care — not to achieve any particular outcome.
13. Third-Party Platforms and Dependencies
Our services depend on platforms we do not own or control, including Google Search, Google Ads, Google Business Profile, Microsoft Advertising, Meta, LinkedIn, AI assistants and generative search products, review platforms, analytics providers, hosting providers, and content management systems.
You acknowledge and agree that:
- These platforms may change their algorithms, ranking systems, features, interfaces, APIs, policies, requirements, and pricing at any time, without notice to us or to you;
- A platform may reject, disapprove, limit, suspend, restrict, or terminate an account, campaign, listing, asset, or piece of content for reasons within its sole discretion, including reasons it does not disclose;
- Platform outages, data loss, reporting discrepancies, tracking or attribution gaps, and billing errors may occur;
- Your use of any third-party platform is governed by that platform’s own terms, and you are responsible for complying with them;
- Accounts and properties in your name — your ad accounts, analytics, business profiles, domains, and hosting — remain yours and your responsibility, including their billing and their continued existence.
We are not responsible or liable for any of the above, or for any resulting loss of rankings, visibility, traffic, spend, data, or revenue. We will use reasonable efforts to notify you of material platform changes we become aware of that affect your engagement, and to help you respond, but we do not warrant that we will identify every change or that any response will succeed.
14. Disclaimer of Warranties
The Site and all services are provided “as is” and “as available,” without warranties of any kind, express or implied. To the fullest extent permitted by law, we disclaim all implied warranties, including merchantability, fitness for a particular purpose, title, non-infringement, and any warranties arising from course of dealing or usage of trade.
We do not warrant that the Site or services will be uninterrupted, timely, secure, or error-free; that defects will be corrected; that the Site is free of viruses or harmful components; or that any information, tool, audit, recommendation, or content on the Site is accurate, complete, current, or reliable.
Content on the Site is provided for general informational purposes and is not professional, legal, financial, or business advice. Any action you take based on it is at your own risk.
Some jurisdictions do not allow the exclusion of certain warranties, so some of these exclusions may not apply to you.
15. Limitation of Liability
To the fullest extent permitted by law:
Neither Tech Audits LLC, Stray Ahead Digital, nor our members, officers, employees, contractors, or agents will be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for any loss of profits, revenue, business, goodwill, data, rankings, traffic, or anticipated savings, arising out of or relating to the Site, the services, or these Terms — whether based in contract, tort, negligence, strict liability, or any other theory, and even if we have been advised of the possibility of such damages.
Our total aggregate liability for all claims arising out of or relating to the Site, the services, or these Terms will not exceed the greater of (a) the total fees you actually paid us for services in the twelve (12) months immediately preceding the event giving rise to the claim, or (b) one hundred dollars ($100). For Site visitors who are not clients, our total liability will not exceed one hundred dollars ($100).
Advertising spend paid to platforms is excluded from the calculation of fees paid to us.
These limitations apply even if a limited remedy fails of its essential purpose, and they reflect an agreed allocation of risk that is a fundamental basis of the bargain between us. Some jurisdictions do not allow certain limitations, so some may not apply to you.
Any claim arising out of or relating to these Terms or the services must be brought within one (1) year after the claim arises, or it is permanently barred, except where a longer period is required by law.
16. Indemnification
You agree to indemnify, defend, and hold harmless Tech Audits LLC, Stray Ahead Digital, and our members, officers, employees, contractors, and agents from and against any claims, demands, losses, liabilities, damages, costs, and expenses (including reasonable attorneys’ fees) arising out of or relating to:
- Your breach of these Terms or any Engagement Document;
- Content, materials, claims, products, or information you provide to us or allow to be published, including any claim that they are inaccurate, deceptive, unlawful, or infringe or misappropriate a third party’s intellectual property, privacy, or publicity rights;
- Your violation of any law or of any third-party platform’s terms or policies;
- Your use of the Site or of any deliverable in a manner not contemplated by these Terms;
- Your products, services, or business operations.
We will notify you of any claim for which we seek indemnification and may participate in the defense with counsel of our choosing at our expense. You may not settle any claim in a way that imposes an obligation or admission on us without our written consent.
17. Term, Termination, and Effect
Site access. We may suspend or terminate your access to the Site at any time, with or without notice, for conduct that violates these Terms.
Engagements. The term, renewal, and cancellation terms of a services engagement are set out in your Engagement Document.
Either party may terminate immediately on written notice if the other party materially breaches these Terms or an Engagement Document and fails to cure within fifteen (15) days of written notice, or becomes insolvent or subject to bankruptcy proceedings.
On termination: you must pay all fees for services performed and costs incurred through the effective date of termination; we will deliver work product for which you have paid in full; each party will return or destroy the other’s confidential information on request; and we will remove our access to your accounts and systems on request. You are responsible for removing our team’s access from platforms you control.
Survival. Sections 5, 6, 10, 11, 12, 13, 14, 15, 16, 18, and 20 survive termination, along with any payment obligations accrued before termination.
18. Dispute Resolution
Informal resolution first — this is a required step. Before either of us files a lawsuit, the party with a concern must send the other a written notice describing the dispute, the relevant facts, and the relief sought. Send notices to us at sales@strayahead.com with “Legal Notice” in the subject line, and to you at the email address associated with your account or engagement.
For thirty (30) days after that notice, both parties agree to negotiate in good faith to resolve the dispute, including at least one live conversation by phone or video if either party requests it. Neither party may file suit during that period. This requirement does not prevent either party from seeking injunctive or equitable relief to protect intellectual property or confidential information, or from bringing a claim in small claims court.
The 30-day period tolls any applicable statute of limitations or contractual deadline, including the one-year limit in Section 15.
Governing law. These Terms and any dispute arising out of them are governed by the laws of the State of Michigan, without regard to its conflict of law rules. The United Nations Convention on Contracts for the International Sale of Goods does not apply.
Venue. If informal resolution fails, any lawsuit must be brought exclusively in (a) the state courts located in Oakland County, Michigan, or (b) for any claim within the exclusive or concurrent jurisdiction of the federal courts, the United States District Court for the Eastern District of Michigan. Both parties consent to personal jurisdiction and venue in those courts and waive any objection based on inconvenient forum.
Jury trial waiver. To the fullest extent permitted by law, both parties knowingly and voluntarily waive any right to a trial by jury in any action arising out of or relating to these Terms or the services.
No class actions. Both parties agree that any claim will be brought in an individual capacity, and not as a plaintiff or class member in any purported class, collective, or representative proceeding.
19. Electronic Communications and Consent to Contact
By using the Site or providing your contact information, you consent to receive communications from us electronically. Electronic communications — email, text, and notices posted on the Site — satisfy any legal requirement that a communication be in writing.
If you provide your phone number and opt in, you may receive calls and text messages from us as described in our Privacy Policy. Message frequency varies, message and data rates may apply, you can reply STOP to opt out of texts and HELP for help, and consent is not a condition of purchasing any service.
20. General Provisions
Entire agreement. These Terms, together with the Privacy Policy and any applicable Engagement Document, constitute the entire agreement between us regarding their subject matter and supersede all prior discussions, proposals, and representations, written or oral.
Order of precedence. In the event of conflict: (1) a signed Engagement Document, (2) these Terms, (3) the Privacy Policy as to privacy matters, (4) any other materials.
Severability. If any provision is found unenforceable, it will be modified to the minimum extent necessary to make it enforceable, or severed, and the remaining provisions remain in full force.
No waiver. Our failure to enforce any provision is not a waiver of our right to enforce it later. Waivers must be in writing.
Assignment. You may not assign these Terms or any Engagement Document without our prior written consent, except to a successor in connection with a merger or sale of substantially all your assets, with notice to us. We may assign these Terms to an affiliate or in connection with a merger, acquisition, or sale of assets.
Force majeure. Neither party is liable for any delay or failure to perform caused by events beyond its reasonable control, including natural disasters, acts of war or terrorism, civil unrest, labor disputes, epidemics, governmental action, internet or utility outages, cyberattacks, or failures of third-party platforms or providers. Payment obligations are not excused.
Non-solicitation of personnel. During an engagement and for twelve (12) months after it ends, neither party will directly solicit for employment any employee or contractor of the other who was materially involved in the engagement, without written consent. General public job postings are not a violation.
Headings. Section headings are for convenience only and do not affect interpretation.
Notices. Legal notices to us must be sent to sales@strayahead.com and to Stray Ahead Digital, a division of Tech Audits LLC, 7111 Dixie Hwy. #206, Clarkston, MI 48346. Notices to you may be sent to the email address you provided.
21. Contact Us
Questions about these Terms:
